Refund & Return Policy

• You may request a refund within 3 days of receiving your order.
• Refunds will be issued after deducting a ₹300 administration fee.
• After the 3-day period, your order will be covered under our 30-day warranty for manufacturing defects only.
• Products must be unused, in original packaging, and in resellable condition to be eligible for a refund or exchange.

• All LASHÉ products come with a 30-day warranty covering manufacturing defects.
• This warranty does not include fair wear and tear, misuse, or damage caused by the customer.
• Warranty begins from the date of order and is valid for 30 days only.
• If your item is eligible, we will replace, exchange, or issue a store credit.

• Exchanges for unused products (in original packaging) arefree of charge.
• Refunds, however, will attract an administration fee of ₹300, deducted from the refunded amount.

• Customers are responsible for paying return shipping costs.
• For secure delivery, we recommend using a trackable courier service or purchasing shipping insurance.
• Original shipping costs are non-refundable.

• Once your return is received and inspected, we will notify you by email.
• If approved, your refund will be processed and credited to your original payment method within a few business days.
• Please note, banks and payment gateways may take additional time to reflect the refund.

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.